Frequently Asked Questions

Frequently Asked Questions

📦 Delivery

How long does delivery take?

Express Delivery across India in 2-4 business days. Metro cities: 1-2 days. Remote areas: 5-7 days.

Is shipping free?

Free shipping on orders above ₹499. Flat fee of ₹49 below ₹499.

Can I track my order?

Yes — tracking number sent by email and SMS once shipped.

↩️ Returns

What is your return policy?

Returns accepted within 7 days of delivery. Product must be unused and in original packaging.

How do I return an item?

Email returns@bookstore.in with your Order ID. Free pick-up within 48 hours.

💳 Payment

What payment methods do you accept?

UPI, Debit/Credit Cards, Net Banking, Cash on Delivery, and No-Cost EMI on orders above ₹1,499.

📚 Products

Are your books authentic?

100% yes. All books are sourced from authorised publishers and distributors.